University Service List

Critical Friend

This is our base service and provides you with a confidential external view and validation of your plans. In today’s HE landscape, learning technology services can mean significant investment and it is essential to maximise the benefit and reduce the risks. Acting as a critical friend we do not tell you how to do things, rather we enter into a conversation with you to help you determine the best way forward.

Service Review

This has been one of our core offerings, reviewing individual components of your learning technology services and making recommendations that suit not only the section being reviewed but also the other complementary services. With our experience in running learning technology services (including VLE, TEL, audio-visual, media services) we are able to have a properly informed discussion with your staff. This leads to recommendations that are not only industry standard but are practical for you to deploy.

Digital Learning Review

This service follows on from the individual service review, and is where we provide a holistic overview of your services and make recommendations on opportunities and potential changes. Such a review would cover budgets, staffing, organisational structures and reporting and services to be offered. This can also cover professional services related to running fully online courses, an area that is often overlooked or perceived as not requiring any change. We would also use our knowledge of the global HE sector to create our recommendations and can also undertake bespoke research into provision elsewhere.

Digital Strategy

We are experienced in writing university strategy and policy and can support you to develop and finesse strategies for your digital learning development. This will generally take the form of providing oversight and input to your current or developing strategies (in a similar way to our critical friend services) but can also include a full service where we work with you to create your digital strategy framework.

Online & Distance Learning

Kerr has extensive experience of developing MOOCs, online Masters and online UG courses at the University of Glasgow and is well placed to bring that experience and expertise to support your own online development. Within the team we have curriculum experts and open education experts, so whether you are just embarking on developing online courses or whether you are about to expand, we can help you achieve your aims.

Online Course Development

It is widely acknowledge that moving to online teaching isn’t simply a case of copying and pasting from an existing face-face course. With our experience we can help you navigate the differences and avoid the pitfalls of moving to online. This can take the shape of CPD sessions or a much more hands-on support to develop